A showroom worthy of the vehicles it displays

Tire marks, garage dust and smudged glass were hurting the customer experience at a high-traffic dealership.

Client
Auto dealership: showroom, garage and delivery area
Region
Ottawa
Service
Industry-specific services

The challenge

  • Showroom floor continuously marked by vehicle movement.
  • Garage dust migrating into the customer area and sales desks.

What we did

  • Daily after-hours showroom cleaning, including streak-free glass.
  • Garage and service bay washing with a ride-on scrubber.
  • Daytime touch-ups at peak hours by a dedicated attendant.

Measured results

7 j/7

Site coverage

Evening service combined with daytime coverage at peak hours.

-60 %

Emergency touch-ups

Last-minute calls before vehicle deliveries.

4,8/5

Perceived cleanliness

Average cleanliness score in the dealership's customer surveys.

The protocol was rolled out to a second banner of the same automotive group.

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